12Play Casino Review by X33 Malaysia 2024

12Play is one online casino popular in Asia, especially in Singapore and Malaysia. The site is garnering quite a buzz lately. In this honest review by X33 Malaysia, we will see if 12Play lives up to the hype– discussing 12Play’s casino games, bonuses, and more.

Who is 12Play?

12Play is a known online betting platform in Singapore and Malaysia. They are constantly named and praised as the best Singaporean and Malaysian online casinos as they have vast options of online casino games: online slots, live casino games, 4D Lottery, and many more. They even offer both the English and Chinese versions of the site to cater to more speakers.

12Play Casino

Unbiased 12Play Review 2024

Online Casino Games

12PLAY offers players a risk-free igaming environment where players can play all their favorite casino games safely. They provide various games like online slots, live dealer games, table games, video poker, sports betting, bingo, keno, and more. 

Players can play over 200 games from reputable online casino game providers like PlayEnt, Microgaming, and more. Their games are high-quality, with eye-catching visuals and fun soundtracks.

In addition, 12Play offers players plenty of bonuses and promotions to make their gaming experience more fun and lucrative.

12Play Bonuses and Promotions

12Play offers plenty of enticing bonuses and promotions. If you are new to their site, you can get a large matched deposit of 100% of up to 300 SGD. There’s also a combo pack that new players can claim where they’ll receive a 50 SGD deposit for 88 SGD, 100 SGD deposit for 188 SGD, and 300 SGD deposit for 588 SGD.

The wagering requirement for the main welcome bonus is 25x. This is great because this wagering requirement is lower than what you will see in other online casinos.

In addition to their welcome bonus, there are other bonuses like cashback, daily slot bonuses, birthday bonuses, lucky draws, and many more. Players are ensured a lucrative gaming journey with 12Play.

VIP Program

12Play has a VIP program called “12Play VIP Privileges.” Loyal players can receive plenty of benefits only for them, like discounts, deals, and rewards. There are four levels of their VIP Privileges with different perks. The higher the level, the more unique and lucrative the bonuses are.

Payment Methods

Unfortunately, 12Play doesn’t offer plenty of options when it comes to payment methods. Their payment methods focus more on e-wallets: EazyPay, Help2Pay, and Playtrust88. The three payment methods is a safe online platform popular in Southeast Asia. So, players don’t need to worry about being unable to deposit and withdraw safely.

In addition, only bank transfer is initially accessible for deposits and withdrawals. Players can request other payment methods by emailing customer service. If the information we’re giving regarding their payment methods is unsure, it’s because it is. Outside the three e-wallets mentioned above, other payment methods lack information– which is the main downside of 12Play.

Customer Support

12Play offers 24/7 live chat assistance for players with questions or inquiries. In addition, players can contact the customer support team through email, as seen on their “Contact Us” page. Most players find 12Play’s customer service team to be friendly and knowledgeable.

12Play Downloadable App

In addition to playing on 12Play’s site, players can also opt to play through their app, which can be downloaded directly from their site. Although, 12Play’s mobile app is currently only available for Android users. 


Pros Cons
  • Generous bonuses
  • Lack of information about the company
  • The mobile app version is not available for iOS users
  • Excellent friendly customer support available 24/7
  • Lack of diversity and information regarding the payment methods

In conclusion, 12Play is a reliable and good online casino site for Singaporean and Malaysian players. They have a wide range of online casino games from the top online casino game providers so that players can trust the quality and fairness of the games!

Their bonuses are also pretty lucrative, with a responsive customer support team available 24/7. However, a few downsides may be a turn off, like the lack of information regarding the company, the mobile app not being available for iOS players, and the lack of diversity of payment methods.